PRIVACY POLICY FOR MATLOSANA.CO.ZA Last Updated: May 2026
1. INTRODUCTION Matlosana.co.za (“we”, “us”, “our”) is a digital business directory and regional advertising platform. We are committed to protecting the privacy of our visitors, listed businesses, and advertising clients. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information in strict accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013.
2. INFORMATION WE COLLECT We collect information to maintain our directory services and optimize platform performance:
- For Directory Advertisers & Clients: Business names, representative names, contact details (email, telephone numbers), physical addresses, VAT numbers, and billing information.
- For Platform Visitors: IP addresses, browser types, geographic regions, and usage patterns collected via automated tracking systems.
- For Interaction Portals: Any details submitted via our business registration, inquiry, or contact forms.
3. PURPOSE OF PROCESSING We process your personal data for the following legitimate business purposes:
- Managing and publicizing business directory listings and promotional campaigns.
- Monitoring, measuring, and reporting website traffic metrics (such as daily hit counts).
- Managing client billing, invoicing, and service updates.
- Delivering relevant regional advertising and optimizing user experience.
- Complying with statutory financial, tax, and legal frameworks in South Africa.
4. THIRD-PARTY OPERATORS & TRACKING We do not sell or rent user databases. We may share information with trusted technical service providers (operators) managing our web servers, database infrastructure, or analytics platforms under signed POPIA-compliant data processing agreements. Furthermore, our site may display third-party advertisements or tracking scripts that compile anonymized usage statistics.
5. DATA SECURITY We employ robust technical and organizational security measures to protect data against unauthorized access, loss, alteration, or destruction. However, given the public-facing nature of a business directory, information explicitly submitted for public listing is visible to platform visitors.
6. YOUR DATA SUBJECT RIGHTS Under POPIA, you retain the right to:
- Verify, update, or correct your listed business or personal data.
- Object to processing or request deletion of outdated or excessive information.
- Withdraw consent for promotional communication or newsletter features.
- File an inquiry or complaint with the South African Information Regulator.
7. CONTACT DETAILS For queries regarding this policy or to reach our Information Officer:
- Email: info@matlosana.co.za
- Physical Address: Masefield Ave, Orkney